Aurora, Colorado
0 comments
100% full Not resolved
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Staff
Value for money

Update by user Jul 24, 2016

No this issue has not been resolved; I haven't received the check that they promised to mail to me and they haven't called.

Update by user Jul 01, 2016

This situation has not been resolved. I haven't heard a word from AAA even after they told me that they would be mailing me a check.

Original review posted by user Jun 24, 2016

AAA (www.aaatoday.com) has been ripping us off for years with their price mock up's; but it wasn't until the work they did for us on: 7-9-15 that I found out how much.They charged us: $989.00 for a new [kitchen faucet set with sprayer].

I contacted them in October 2015, when I realized that a deep cut on my finger came from the sprayer (when I checked, I could see the sprayer peeling around the edges). AAA sent someone out to look at it; the service man said: that hadn't happened before; he "fixed it." It wasn't long before the same thing happened again, and they sent another service man out, and he said that the problem was because sharp edges inside the sprayer was eating through and that the first guy should have caught it. He replaced the whole sprayer. After the 1st sprayer cut my finger I went on line to research what I had spent ($989.00) for the product, and I found the same faucet set with sprayer for: 59.72 retail in several well known sites...home depot; amazon etc.

My daughter contacted AAA and after a few heated conversations, they gave me a refund of: $829.00 (less 100.00 labor; 60.00 for parts and the $59.72). Last month I emailed AAA because the same thing was happening again; I had a surface scrap (not under the skin this time) on my finger and the sprayer was peeling. No response-so, I called them to come fix it; they told me that they weren't going to do anything else because they gave me a ($829.00) refund. I told them that if I cut my finger again that I was going to file a complaint.

They said that they would send me a check for: $59.72 (to settle the issue) I told them OK because I was tired of dealing with them, and I'd just purchase another faucet set from someone else. I never received the check so I called them again a few days ago and I was told that they would check with someone and call me back. No call back- I should not have to pay ANYTHING for bad products and service that is dangerous. They have lied to us and cheated us for many years-I have all of my receipts.

Note: I have a lifetime warranty from AAA (for this faucet set with sprayer).

The total that they charged me for the products and service work that they did on: 7-9-15 was: $1,113.00 (for the faucet/sprayer set and a shower head).

Review about: Moen Faucet.

Reason of review: Warranty issue.

Monetary Loss: $220.

Preferred solution: Full refund.

Had an Experience with Aaa Service Plumbing Heating And Electrical?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Amerigas Exchange Issue x3 Amerigas "I went to the local Shell station at Northside and I-35 to get a propane exchange a few weeks ago. I had a blue rhino tank but all they had..." Read more National Grid - Beyond Rude and Unprofessional National Grid "Thursday night May 18th after a terrible wind storm a tree on my front lawn took down the utility post also in my front yard along with all the electrical/utility..." Read more Waste Management - Garbage Review Waste Management "I had a couple of bags(3) small out there today with my regular garbage bin, they did not take the extra bags..." Read more Missouri Wind And Solar - Bad review's done buy people paid by Thermodyne systems Missouri Wind And Solar "We purchased a Missouri Freedom General 2- 48/96V 2000W turbine,Coleman 440 HVA charge controller,10,000W Aims inverter/charger,48V Diversion dump load resistor(4resistor dump),3phase break switch,100A fuse and holder and all the goodies..." Read more Pissed Consumer - Consumer Opinion LLC. d/b/a PissedConsumer.com Sucks ***! Pissed Consumer "Do Not Use, Nor Write Reviews For Consumer Opinion LLC. d/b/a PissedConsumer.com! I have been writing for the Consumer Opinion LLC. d/b/a PissedConsumer.com website which the latter part is the..." Read more It Works - Deception It Works "placed first order 7/13/17 with rep ms. howell who said if i became a product model [meaning i'd promise to buy 2 more months of any product], i'd get my..." Read more Jessie Rayes Miniatures - Cake Ornament Sloppily Done and Crooked Business Jessie Rayes Miniatures "I chose Jessie Raye's Miniatures to do an ornament replica of my son and daughter-in-law's wedding cake, because of the intricacy and attention to detail shown in her sample pictures...." Read more Church and Dwight - Severe chemical burns from Nair Church and Dwight "Contacted them and they returned my purchase price. However I am still trying to heal the burns on my legs. Yes they acknowledged my "skin sensitivity" but I still have..." Read more